I've lived here for just over a year now and my experience has been 10/10. The leasing agents (especially Jackie) and manager Rachael have been amazing to work with. The staff is always extremely friendly, accommodating, and super nice to work with. Maintenance is very fast in responding to any issues/concerns. The landscaping is well maintained. There is plenty of parking. The community features are convenient and the leasing office is always doing fun events! The units are spacious, updated and great quality for a lower fee than most other rentals in the area. I highly recommend New Providence Park to anyone searching for their next place to call home!
I just moved in a week ago and have had many wonderful experiences. When I arrived, there was a discrepancy in the price and Jason the assistant manager immediately took care of it. When I first was searching for apartments, I had spoke in length on the phone with Jackie and she made the experience great. Lisa is also in the office and has been a pleasure to speak too and get to know. I recently put in a service request and the maintenance men were at my home within 10 minutes and did an excellent job Thank you Ben and Drew. So far, it has been an awesome experience. I love my apartment. It is so modern and gorgeous, very spacious. There is a lot of space outdoors also. It is well kept and I am Looking forward to going to the holiday brunch. 😊 I can't wait for spring I am i'm looking forward to jumping into the pool too lol. ❤️
Want to give a shout out to Brandon. He's very knowledgeable and prompt with knowing how to fix things. He also came in on a weekend which was amazing to me. Brandon helps New Providence Park with a 5 star in my book. I want to thank Brandon again for the service he provided so quickly. I called the office and a short time later he fixed the problem and also explained how he fixed it. Definitely a strong 5 star service
This is my 3rd lease and will not be signing again. Since the office staff has changed from Annie and tyler it has been nothing but PROBLEMS, from them playing with my money that I’m supposed to get back from over paying on my old apartment and my security deposit to them not charging me $400 and having to take the money from the money that they owe me (which isn’t my problem get people in the office that know what they are doing) (and the money I should have had back by yesterday and the notice just got sent to Raleigh on Friday) and the only reason is because I went to Rachel asking where my refund was and it never got pushed through So if anyone asks me would I recommend New Providence Park the answer is NO