Want to give a shout out to Brandon. He's very knowledgeable and prompt with knowing how to fix things. He also came in on a weekend which was amazing to me. Brandon helps New Providence Park with a 5 star in my book. I want to thank Brandon again for the service he provided so quickly. I called the office and a short time later he fixed the problem and also explained how he fixed it. Definitely a strong 5 star service
This is my 3rd lease and will not be signing again. Since the office staff has changed from Annie and tyler it has been nothing but PROBLEMS, from them playing with my money that I’m supposed to get back from over paying on my old apartment and my security deposit to them not charging me $400 and having to take the money from the money that they owe me (which isn’t my problem get people in the office that know what they are doing) (and the money I should have had back by yesterday and the notice just got sent to Raleigh on Friday) and the only reason is because I went to Rachel asking where my refund was and it never got pushed through So if anyone asks me would I recommend New Providence Park the answer is NO
The young man who came to fix my AC was so nice. He explained what was wrong and he also continued to explain what he was fixing as he worked. He seemed very knowledgeable. He was friendly and I felt comfortable with him in my apartment. Thanks for getting the AC fixed in a timely manner.
Maintenance is on top of things around here and quick to respond. Drew did an awesome job fixing an AC issue as it got really hot , can't be any happier.