Resident Reviews

don't move here!! have been moved in for 2 months and have had SO many issues! so many bugs upon moving in, leaks (ruined my bookshelf and books!), recurring water shut offs, (it doesn't even work when it's "on") pool is always closed, the gym is tiny, and the updated, "luxury" apartments do NOT live up to the increased price that we pay for them. you could genuinely live under a rock and probably have better conditions than this for free. can't wait to be out of our lease! i wish someone had left this review for me to read prior. far from great is the best i can say. don't do it! xoxo

There have been quite a few issues that I encountered when moving in. It’s clear that this apartment complex made no effort to make our apartment move in ready. When moving in, we had multiple hornets nests on the front patio, drainage/leakage problems from some of our showers and sinks, no remote for the living room fan, a dryer door that didn’t close, no access to a mailbox, and lots of other smaller problems. They left a random AC filter and paint roller on the counter. They clearly didn’t even bother to sweep or check the apartment at all before handing us the keys, they probably just got done renovating it and called it a day. The little stuff doesn’t really bother me like the ceiling fan and moving into a dirty apartment. They were decently quick at some of the more important stuff like drainage problems and having a working dryer. However they never really bothered to fix any of the little stuff, we had to take care of the hornets nest ourselves. It’s not really a big deal, but it’s frustrating dealing with lots of stuff like this when moving into a new place. To this day we still don’t have access to a mailbox which to me is pretty unacceptable. I have no idea where my mail has been getting delivered in the two months that I’ve been here. It’s getting delivered somewhere, probably someone else’s mailbox, so they’re probably just tossing our mail and packages. Staff has been nice, just not very helpful.

I just wanted to take a moment to express my gratitude to the entire team at New Providence Park Apartments. We moved here a year and a half ago without ever having the chance to visit the community or even see our apartment in person. It was definitely a leap of faith, but we couldn't be happier with our decision! The management team has always been incredibly helpful, friendly, and responsive whenever we have questions or need assistance. And the maintenance team deserves a special shoutout!! They are always professional, efficient, and quick to resolve any issue. We've consistently been impressed by the level of service. Thank you to everyone on the team for making this such a wonderful place to call home. You truly make our day-to-day life here enjoyable, and we genuinely appreciate everything you do!

Thank you, Brandon. Great job. I sure appreciate you.

I recently applied for an apartment here and working with Jackie was amazing. I couldn't have asked for a better customer service experience.

I’ve been living here for a few weeks now and I love it! Rachel made my application process so smooth, and with the assistance of Jason and Jackie my move in process even smoother! I felt at home from day 1. I would definitely recommend this place to anyone!!

I want to reach out and thank Ben for changing our light bulbs this morning! I wasn't sure if asking to change a light bulb was an appropriate request but due to the high ceilings there was no way, without actually purchasing a ladder, I was able to. I just asked this morning and Ben had the task completed within a very short time. Thanks Ben!

Today two of the maintenance guys, Brandon & Ben came to my apartment and installed a beautiful light fixture over my table. I am so happy! Kudos to both of them!!I will have to say that the maintenance department here is fantastic! Brandon & Ben are so nice & professional. They are also very prompt & courteous! I have been living here for over a year and anytime I need Brandon or Ben, they are here to take care of any issue! Thank you both so much again. I would like to also express my appreciation to the Manager here, Rachael, who made sure I got this beautiful light fixture! This is truly a fantastic place to live!!!!!