Resident Reviews

I just moved in a week ago and have had many wonderful experiences. When I arrived, there was a discrepancy in the price and Jason the assistant manager immediately took care of it. When I first was searching for apartments, I had spoke in length on the phone with Jackie and she made the experience great. Lisa is also in the office and has been a pleasure to speak too and get to know. I recently put in a service request and the maintenance men were at my home within 10 minutes and did an excellent job Thank you Ben and Drew. So far, it has been an awesome experience. I love my apartment. It is so modern and gorgeous, very spacious. There is a lot of space outdoors also. It is well kept and I am Looking forward to going to the holiday brunch. 😊 I can't wait for spring I am i'm looking forward to jumping into the pool too lol. ❤️

Want to give a shout out to Brandon. He's very knowledgeable and prompt with knowing how to fix things. He also came in on a weekend which was amazing to me. Brandon helps New Providence Park with a 5 star in my book. I want to thank Brandon again for the service he provided so quickly. I called the office and a short time later he fixed the problem and also explained how he fixed it. Definitely a strong 5 star service

Issue was resolved quickly and correctly by Ben. I was not home, so no personal interaction; however, great service! Thanks!

Ben did great. Really appreciate the effort!

This is my 3rd lease and will not be signing again. Since the office staff has changed from Annie and tyler it has been nothing but PROBLEMS, from them playing with my money that I’m supposed to get back from over paying on my old apartment and my security deposit to them not charging me $400 and having to take the money from the money that they owe me (which isn’t my problem get people in the office that know what they are doing) (and the money I should have had back by yesterday and the notice just got sent to Raleigh on Friday) and the only reason is because I went to Rachel asking where my refund was and it never got pushed through So if anyone asks me would I recommend New Providence Park the answer is NO

The young man who came to fix my AC was so nice. He explained what was wrong and he also continued to explain what he was fixing as he worked. He seemed very knowledgeable. He was friendly and I felt comfortable with him in my apartment. Thanks for getting the AC fixed in a timely manner.

Thanks for fixing the door so quickly.

Maintenance is on top of things around here and quick to respond. Drew did an awesome job fixing an AC issue as it got really hot , can't be any happier.

Drew was prompt, professional and so nice. He took care of the vents and filter in a timely manner. I am very happy with the service he provided!!

Ben, of the Maintenance Team, was prompt and very professional!