Resident Reviews

I'm a disabled veteran that had to move unexpectedly from my home 200 miles away & I have lived here since May 2023 & found the experience to be FIVE STARS ALL AROUND!!! The neighbors are extremely nice polite & helpful even the mailman!! Was like a flashback to Mr Rogers... Really. On couple of occasions I've put my trashbags on outside of my door when someone has taken them to dumpsters for me!! REALLY!! I don't know what I'd done because I was outta my element & didn't know a soul. I put in request for reairs & they were quick & efficient fixing it the first time I had accidentally broken the toilet one night trying to get to the bathroom not knowing where it was. The front staff Ivey, Lacey & Tyler have ALL been nice courteous helpful & professional!!! THANK YOU ALL GUYS FOR TREATING ME LIKE PART OF YOUR FAMILY!!! Y'ALL ARE AWESOME!!!😎 I'D RECOMMEND ANYONE TO LIVE HERE. TELL EM Daniel sent ya Thanks again EVERYONE, PS I'm 52 & I was 17 last time I lived in apartment Daniel H Sat Sep 23, 2023

THANKS FOR ALL THE NICE PEOPLE THAT HELP ME LACEY TYLER & IVEY!!? New Providence Apartments are the best!!! Neighbors are AWESOME!! Staff/maintenance is easy quick & professional. Come join our FAMIL

Updated Annie reached out to us and we did come up with a resolution that suited everyone and she was very sweet and understood our reasoning for being upset. My husband and I were there 3 years almost never late with rent never had issues we dealt with the 200 rent increases everytime we renewed and this time when were up to renew my husband had a relocation of his job which we were notified of June 29 2023 so we were not able to give the 60 day required notice per newprovidence not NC we notified them July 6th of our intent to move our lease end date was aug 6th so technically thats 30 days but due to the circumstances of not knowing when his job was going to notify him if he was going to be relocated we didnt give 60 days notice but had we not relocated our intention was to stay at new providence. We are disappointed that even though we moved out July 29th that we are still expected to pay month to month rate for August even though our lease is up and we are not living there. The amt quoted that we would be responsible for is $1900 range for 1bedroom apt all due to the fact we couldn't give 60 days notice for things we had no control over we emailed and called corporate with no response from them because we dont think this is at all fair no matter what lease says when your job relocates you those issues should be considered as extenuating circumstances period

Hello everyone! Just wanted share my experience with y"all regarding new providence park apartments, I have been here 3 years and loving life, great crew, very helpful , any problems they take care the problem right away, love these guys! I highly recommend New Providence Park ApartmentS! Kind Regards Ac

We've been here almost a year now and will be renewing our lease soon. We got off to a shaky and stressful start, but in recent months, most of the staff have changed, and the whole energy has changed with it. Everyone is so helpful and willing now. They go above and beyond, even to the point of ordering bike racks for us to use. Thank you, and we so hope this all continues. It’s really nice having a pond with pet ducks and the convenience to cycle to the grocery store 😊

Want to give a shout out to Brandon. He's very knowledgeable and prompt with knowing how to fix things. He also came in on a weekend which was amazing to me. Brandon helps New Providence Park with a 5 star in my book.

Dreama was wonderful to work with and was extremely helpful and has such an amazing personality. They make the move in progress easy and seamless.

In early January I went through something which left me with 2 weeks to find a place to move. Very stressful situation. I found a couple of complexes in my price range and went to tour them. Out of all the property leasing agents I spoke to, New Providence Park had the nicest, quickest, and most helpful representatives. Drema has really helped in this transition and has been quick to reply to every question I had and inform me of next steps. I am set to move in tomorrow and am pleased so far with the process. The apartments are also very nice and updated. Thank you Drema and New Providence for making this experience as easy as possible!!!

From our experience, my wife & I wouldn't hesitate to recommend this apartment complex to anyone. We recently relocated here from out-of-state & although we haven't lived in an apartment for quite a while, we quickly adjusted, finding it to be quiet, safe & well-maintained. The maintenance crew keeps the property & grounds clean & well-maintained and any relatively minor issues have been addressed promptly. In addition, we want to thank the management team for their continued hard work & professionalism, particularly Elena for getting us through some bumps in the road as a result of moving from out-of-state & Ronni, the property manager, for the same & recently for having abundant patience & going above & beyond to help us through some last-minute paperwork issues while renewing our lease. All the way around, happy with our move here

Elana has been a doll and sooooo kind and helpful! All staff has been very welcoming! So glad they love pets!🥰🤩‼️