Resident Reviews

I would like to make a huge shout out to Elena Cilento and Alexandria Weber. Me and my gf like many others experienced many hardships throughout covid-19. mostly financially. However both of those lovely management members came through for us like super heroes. They waited, watched, provided support, and were extremely communicative with us. If it wasn't for them we would likely be homeless. I cant thank them enough for their amazing support! Give those ladies a raise!

The maintenance man, Mr. Chauncey, has been the most helpful maintenance man we have ever had. He's super friendly too and he fixed our AC the same day we put in the request! 👍

Before, I would have rated these apartments as a 2-star, but the new maintenance team turned that all around. They have fixed at least 80% of the issues we were having from almost 1 year ago, that the old team neglected. I truly love that the apartments have an option with utilities included. People are very pet-friendly here, including the admin team. We will renew our lease for another year!

Moving from out of state has to be the most stressful thing. While apartment hunting my roommates and I came across New Providence Park. We were greeted by the most beautiful beaming woman who introduced us to Patrick to help us further with information. He was the nicest, most informative person we came across on our expedition for an apartment. Hands down the best person to have helped us with this transition. If you’re looking for an apartment, go to NPP and ask for Patrick. He’ll make everything seem so easy and seamless for you! 10/10 recommended. And the complex is absolutely beautiful, gives a whole resort feel. Loved this experience!

Okay first off, beautiful property and units!! People fish in the pond all summer and there’s a cute little family of ducks that are residents here. The pool area is gorgeous, there’s a small dog park, a trash compactor at the front, and tons of open lawn areas, seating, and grilling areas for outdoor activities! I can’t say anything about the fitness area because I’ve been slacking haha. So I moved into a 2 BD/2 BA at the end of September (moved from CO). I had a plan to eventually have my friend become a roommate after he found a job and applied to be added to the lease. Well, that didn’t happen, and I found myself paying way more than I could afford by Halloween. I talked to the leasing office about moving to a one-bedroom and they informed me that I have to be on the lease for at least 6-months before transferring. Okay, that’s fair. Then I got furloughed on January 4 due to COVID and really started panicking. I talked to the leasing office again but wasn’t really getting answers. I decided to email Ronni, who is from my understanding the main leasing agent. I am ecstatic to say I am SO HAAAPPPPPYYY!!! Ronni went above & beyond to talk to the property manager (Tribute Property) and get me moved into a one-bedroom almost immediately!!! The daily stress and anxiety about losing my home due to not being able to pay rent is gone! I am currently packing and waiting for the paint to dry in my new apartment!! THANK YOU Ronni, Elena, and Alexandria!!! I am a happy tenant and I would definitely recommend New Providence Park Apartments!

I am very upset with the "customer service" For someone that has live hear since 2009 it looks like loyalty would count for something but it doesn't. Very disappointed. Roni called me a was very customer service oriented and got this issue handled! Thank you for reassuring me being a longtime resident does matter!

Always helpful staff and quick response to questions or issues. We love our New Home.

I have lived here for almost 2 years and i love it. very quiet and safe. all staff are extremely nice and helpful. I definitely reccomend!!

My experience at New Providence apartment for the last five years have been very positive the on-site managers and staff are excellent If I ever have a problem which I very seldom do the maintenance department quick to take care of my issues The only problem over here is sometimes it’s too quiet

I have lived here 3.5 years, I love living here, very safe place. The office personal are very friendly and accomadateing, they are always willing to help in any way they can. My opinion this is one of the best places to live, close to grocery stores, fast food, schools (Trask Middle and Laney High school.) I love living here and recommend it very highly. Come check us out.!!!